What is your group size?

We specialize in ultra-small groups of just 4–5 guests.
This size allows us to move safely, adapt to weather, access remote locations, and create a more personal, immersive experience than larger tours can offer.

Are solo travelers welcome?

Absolutely, at least 50% of our guests are solo travelers. Because the group is small, everyone are friends after the first day.

When is the best time to see the Northern Lights?

The aurora is visible in Iceland, Norway, and Greenland from September through April.
Peak months for clear skies and stable conditions are October and late February through March.
We build our itineraries around darkness, weather patterns, and solar activity to give you the best opportunity to experience the aurora.

Do you guarantee Northern Lights sightings?

No responsible operator can guarantee the aurora — it’s a natural phenomenon.
What we can guarantee is that we use the best forecasting tools, expert knowledge of local weather systems, and the flexibility of small groups to give you the strongest possible chance of witnessing the lights.

What level of fitness is required?

Most of our journeys are accessible to travelers with moderate fitness however we cater to all fitness levels.
Activities may include short walks on uneven ground, light hiking, and getting in/out of 4x4 vehicles.
If you have concerns, we’re happy to tailor the experience to your comfort level.

What age groups typically join your tours?

Most guests are in their 30s–70s, with a shared interest in nature, photography, and meaningful travel.
Private bespoke tours can be adapted for families with younger children.

INCLUSIONS, ACCOMMODATIONS, & PACKING

What’s included in your trips?

Every itinerary varies slightly, but most journeys include:

• Expert guiding by trained Arctic specialists

• All ground transportation

• Daily itinerary planning and flexibility

• High-end 4x4 or super-jeep vehicles

• Safety equipment

• Accommodations (depending on the tour)

• Support for photography and aurora viewing

• Scheduled activities

• Breakfast, lunch and snacks in the vehicle.

Full inclusions are listed with each itinerary.

What’s not included?

• International flights

• Travel insurance (required)

• Dinner each day

• Optional activities or add-ons

• Personal gear
  We will provide a detailed list during planning.

What should I pack?

We provide a full packing list before departure, but essentials include:

• Warm, layered clothing (merino or synthetic base layers)

• Waterproof outerwear

• Insulated boots

• Gloves, hat, scarf/buff

• Headlamp

• Camera gear (optional)
  We’ll walk you through everything you need — and what you don’t.

What kind of accommodations do you use?

We prioritize comfort, warmth, and authentic local character.
This may include boutique guesthouses, luxury hotels, and remote lodges.
For private bespoke itineraries, we can arrange premium or luxury stays.

You will never have to share a room with someone you do not know.

SAFETY & LOGISTICS

How do you handle weather changes?

The Arctic is dynamic.
We monitor weather, cloud coverage, and road conditions continuously, adjusting routes as needed.
Because we travel in small groups, we can respond quickly and safely — something larger tours simply cannot do.

Is winter travel dangerous?

Winter travel in the Arctic requires respect and experience.
Our guides have years of training and field knowledge, and we use vehicles designed for winter conditions.
Safety informs every decision we make, from daily routing to time on the ground.

Do you operate tours in severe weather?

If weather conditions become unsafe, we adjust the plan or delay departure.
Your safety is always the priority.

Can you accommodate dietary restrictions?

Yes. Just let us know in advance — Iceland and Norway offer excellent options for most dietary needs.

Do you offer private or bespoke trips?

Absolutely.
We design fully custom Arctic itineraries for couples, families, photographers, or private groups of up to 4–6 people.
These trips offer maximum flexibility and personalization.

BOOKING & PAYMENT

How do I book a trip?

You can submit an inquiry through our website or contact us directly.
We’ll schedule a short consultation call to understand your goals and design an itinerary that fits your preferred dates and travel style.

Do I need to pay a deposit?

Yes. A non-refundable deposit (typically 20–30%) is required to secure your place, with the remaining balance due 60–90 days before departure.

What is your cancellation policy?

We offer a clear, straightforward policy that varies slightly by trip.
Details are provided before booking, but generally:

• Deposits are non-refundable

• Additional refunds may be available depending on timing and trip type
  We strongly recommend comprehensive travel insurance.

Do you offer discounts?

We do not run sales or discounts — we believe in fair, transparent pricing for a premium experience.
We do offer:

• Occasional early-booking incentives

• Referral rewards for returning guests

PHOTOGRAPHY & SPECIAL INTERESTS

Do I need to be a photographer to join your trips?

Not at all.
Many guests simply enjoy being in beautiful, remote places.
For photographers, we offer guidance on composition, camera settings, and aurora techniques.

Can you design a photography-specific itinerary?

Yes.
We regularly work with photographers to create journeys built around light, landscapes, and timing.

Do you provide photography equipment?

We do not provide cameras or lenses, but we can recommend ideal gear and provide guidance on settings and technique.

CUSTOMIZATION & SPECIAL REQUESTS

Can you help me choose the right destination?

Yes — many guests are unsure whether Iceland, Norway, or Greenland fits them best.
Tell us what you’re drawn to (photography, wildlife, remoteness, physical activity), and we’ll recommend the right destination and season.

Do you run private trips for families?

Yes.
Private itineraries can be adapted for families with children, taking into account comfort, pace, and activity levels.

Do you offer multi-country Arctic trips?

We can design extended journeys combining Iceland, Norway, and Greenland, depending on season and logistics.